Sickness absence support
Case Management
Structured occupational health support for absence, rehabilitation and return-to-work planning.
Case Management assessments are used in sickness absence, restricted activity, rehabilitation and work-related illness or injury, with the aim of supporting safe and appropriate return to work or maintenance in work.
What the service covers
Case management focused on removing barriers and supporting recovery.
Case Management assessments
The service is designed to help identify obstacles, develop practical actions and support a safe return to work.
Assessments are undertaken by occupational health nurses and doctors who identify the issues that have led to occupational ill health, develop actions to resolve them and remove barriers that prevent successful return to work.
The primary goal is to return the individual to maximal functional capacity, maximal medical recovery and ultimately a return to health.
Service areas
Case management support we provide
Restricted worker reviews
Rehabilitation and return to work
Work-related illness and injury
IHER / pension advice support
Physiotherapy, CBT and specialist pathways
Interventions selected to support recovery, rehabilitation and practical return-to-work progress.
Case management can include early review, nurse-led coordination, effective communication, goal setting, vocational rehabilitation, treatment pathways, workplace adjustment advice and structured return-to-work planning.
Barrier identification and action planning
Case management focuses on identifying the issues that have led to absence or restricted activity, recognising the barriers influencing the case and developing actions that support safe progress back towards fitness and work.
Rehabilitation and return-to-work support
The service is used to support safe and appropriate return to work, ongoing maintenance in work or structured rehabilitation following illness, injury or work-related health concerns.
Interventions and clinical pathways
Case management may involve early review, nurse-led coordination, goal setting, functional capacity evaluations, treatment protocols, clinical pathways, job analysis and workplace adjustment advice.
Objective occupational health input
The purpose of case management is not to police absence. It is to provide effective, efficient and objective occupational health input that improves outcomes for both the individual and the organisation.
